FAQ
- How to Use the AI Insights (AI Smart Assistant)
- Does the new Texas SB140 senate bill affect me?
- Can I Join a Conversation for a Client I’m Not Assigned To?
- How Can I Tell Who Sent a Message? (Icons and Labels)
- Why do I Have Duplicate Message Threads?
- Is it possible to block certain phone numbers from contacting us?
General
Views & Organization Features
- Best Practices - Inbox Organization & Upkeep
- Understanding Multi Store Location Inbox
- Decluttered Inbox - Mobile App
- Decluttered Inbox - Web Dashboard
- Enabling Decluttered Inbox
- How to Mark a Message as Unread (Dashboard & App)
Mass Messages & Marketing Compliance
- Mass Messaging Best Practices
- Getting Started with Mass Messages
- Mass Message Pricing and Limits
- Targeting Your Mass Message Audience
- What's New in Mass Messages
- Why Certain Words Are Blocked in Messages and How It Protects Your Deliverability