Enabling Decluttered Inbox

To enable our Decluttered Inbox feature, you need to be an Admin within Clientbook.

Select "Setup" at the top of the gray bar, and then open the "Messaging" tab on the left-hand side. Select Settings at the bottom of the dropdown. 

In Message Settings, you'll find a feature called Decluttered Inbox. When you enable this setting, you get:

1. A "Closed" tab in the inbox for viewing closed conversations.
2. A "Send and Close" button in open conversations.
3. Open and Close icons in each conversation thread and menu.

Make sure to hit "Save" at the bottom of the page to apply your changes!