Smart Messaging is a tool designed to help associates save time and streamline communication with their clients. By leveraging advanced AI technology, the Chatbot analyzes your conversations with clients and generates intuitive response suggestions based on their last message.
With Smart Messaging, you have the flexibility to send the curated suggested response as it is, make slight modifications before sending, or even generate an entirely new response.
When utilizing Smart Messaging, the Chatbot will intelligently adapt its tone to match the ongoing conversation, providing a personalized experience. It possesses essential knowledge such as store hours, website details, and store address. If you are integrated with your point of sale the Chatbot knows what brands you offer, enabling it to provide accurate and contextually relevant responses.
Always make sure you review the generated suggestions for accuracy before you hit send.
How to Use Smart Messaging:
Open a conversation in your Clientbook app or web dashboard.
Click the AI Response icon, or magic pencil, to generate a suggested response.
You can stop the response from generating by clicking the pause icon.
Once generated, please make sure you read the suggested response. You can then send the response as it is, make slight modifications before sending, or even generate an entirely new response.
Embrace the future of clienteling by utilizing Clientbook's Smart Messaging!