How do I mark a payment request as paid?

If a client pays through a different method after receiving a Clientbook payment link — for example, in-store via your point-of-sale system or with cash — you can manually mark the Clientbook payment link as paid.

Here’s a quick video that walks you through the steps. 

Prefer reading? Check out the written instructions below!

1. Navigate to the Today page on the dashboard and scroll to the bottom. There, you’ll find a list of payment activities where you can update the status of the payment request. 
   
   
   
   
2. Next, click on the client name to open the payment activity details page.
   
   
   
3. Hit the "Mark as Paid" button. 
   
   
   
   

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If you have any questions or need additional guidance contact our Customer Support Team at [e-mail] or [phone].