How do I send a payment reminder to a client?

If a client hasn’t completed their payment through the link you sent, you have the option to send them a reminder message to follow up. 

Here’s a quick video that walks you through the steps. 

Prefer reading? Check out the written instructions below!

1. Navigate to your recent payment requests by scrolling to the very bottom of the "Today Page" on the Dashboard.
   
   
   
   
2. Click on the client who needs a payment reminder  - This will open the details of their payment request. 
   
   
3. Hit the "Send Reminder" button 
   
   
   
   
4. A pre-written message will appear. Edit as needed then click "Send Reminder" again. 
   
   
   

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   If you have any questions or need additional guidance contact our Customer Support Team at [e-mail] or [phone].