Why Password Security Matters
The security of your Clientbook account is essential to protect your data, reputation, and customer relationships. As systems with customer contact information are valuable targets for attackers, maintaining strong password practices is a critical step in safeguarding your account.
The Risks of Compromised Credentials
- Spamming and Fraud: Attackers may use compromised passwords to access your account and send spam messages or exploit customer data.
- Reputation Damage: Unauthorized access can erode the trust you’ve built with your customers, as attackers may impersonate you or misuse your account.
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How Clientbook Protects You
At Clientbook, we monitor our systems to detect and prevent unauthorized access. However, strong passwords are a vital first line of defense. Weak or reused passwords can make your account vulnerable to attacks that no system monitoring can fully prevent.
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Password Best Practices
Follow these guidelines to keep your account secure:
- Create a strong, unique password: Use at least 12 characters, including a mix of uppercase letters, lowercase letters, numbers, and symbols.
- Avoid reusing passwords: Do not use the same password for multiple accounts or services.
- Change your password regularly: Especially if you suspect it may have been compromised.
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Tips for Verifying Legitimate Communications
Protect yourself from phishing attempts by verifying emails about account security:
- Always check the URL in your browser to ensure it is dashboard.clientbook.com.
- Clientbook will never reach out to ask for your password. If someone requests it, do not share it.
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Steps to Update Your Password
If you need to update your password, follow these steps:
- Log in to your account at dashboard.clientbook.com.
- Navigate to your profile:
- Click your profile icon in the top right corner.
- Select “Edit Profile.”
- Choose “Change Password.”
- Enter a new strong, unique password and save your changes.