What is an Intro Signature?
When an associate reaches out to a client for the first time, an intro signature is added to the text and will be displayed at the outset of the conversation. This serves to introduce the associate and inform the client who they are communicating with.
By default, intro signatures are structured as "Associate First Name (Store Name)".
Can Intro Signatures be removed or Edited?
Yes, If you would like to remove the intro signature or edit the text that is sent, please contact our Customer Support Team at firstname.lastname@example.org.